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Support by Telematics · Displax

All men can see the tactics whereby I conquer, but what none can see is the strategy out of which victory is evolved. ~ Sun Tzu
Telematics Canada TCI is a federally incorporated company operating in Vancouver since 2000 and is honored to be a factory distributor for NovaStar.

Displax develops, manufactures and markets multitouch products & technology and is primarily engaged in projected capacitive technology for large format displays, typically from 30'' to 100''.

The primary product is Skin Multitouch, a transparent foil that can be applied to non-conductive surfaces and turn them multitouch.

Displax products can be found in hundreds of unique settings around the world.

Our high-volume relationship with our manufacturers and low corporate profile allows us to provide aggressive pricing and personalized service to a world-wide network of principals and project managers in the audio-video and digital signage industry.

We also sell directly to businesses and individuals who select and install their own systems with the assistance of local tradesmen and engineers.

Select · Displax

While heading the profit of my counsel, avail yourself also of any helpful circumstances over and beyond the ordinary rules. ~ Sun Tzu

Skin Ultra

Do you need the fastest projected capacitive film on the planet? Like 5 milliseconds quick and 100 touches. There is good reason to name this Ultra!
  • One Hundred Touch
  • Handwriting Quick
  • Optically Transparent
  • HID
  • Accurate
  • Gorilla Glass

Skin Multitouch

Is your display still trying to engage customers without being interactive? Say goodbye to the Nineties and hello to Skin Multitouch.
  • Two Touch
  • Super Fast
  • XTR-Shield™
  • No Parallax Effect
  • LCD Or Projection
  • Multiple OS

Order · Displax

Sun Tzu said: Whoever is first in the field and awaits the coming of the enemy, will be fresh for the fight; whoever is second in the field and has to hasten to battle will arrive exhausted. ~ Sun Tzu

Expectations

Managing expectations is the most reliable means of being assured of a transaction that is free of misunderstandings and conflict.

Managing assumptions is more difficult because we don't know what they are. A wise man assumes nothing.

Before your order is placed, share any thoughts you have on when you need your display up and running, or any conditions that you know about and we do not.

Schedule

If you know today that your project is confirmed and the timetable for delivery is sometime in the next few months, now is the time to get your order placed.

By not postponing your order to the last moment, everyone can relax and reflect on how smoothly everything is going, and recognize that an unexpected delay is just a speed bump and not a brick wall.

Note: Almost everyone leaves their order to the last moment.

Production

For popular sizes of Skin Ultra and Skin Multitouch, there is a pretty good chance we will have one or more available in the final stage of production. All that remains is testing and packaging.

Otherwise, factory production for your order will run around 21 days for Skins.

Shipping

Shipping by air cargo is generally completed within the week assuming no delays in transit or Customs.

For all international orders, we ship directly from the factory in Portugal to your place of business. Orders to Canada land in Vancouver and are re-directed the following day.

Sales Quotes

By this point, you will have had a number of discussions and email exchanges with us, and determined what is required for your project.

Our quote will itemize the Displax Skin you have selected, size and aspect ratio, permanent adhesive or static cling, and side or bottom controller tail position.

Bank Transfers

On placing your order, we require payment in full to be sent by bank transfer to Telematics Canada in Vancouver.

For smaller domestic orders, we accept payment by Visa and MasterCard over the phone.

USD wire instructions will be sent to you with your Sales Quote.

Ship · Displax

Measurement owes its existence to Earth; Estimation of quantity to Measurement; Calculation to Estimation of quantity; Balancing of chances to Calculation; and Victory to Balancing of chances. ~ Sun Tzu

Air

All our international orders are shipped by FedEx directly from the factory in Portugal to the client.

Displax Skins are shipped without charge.

Domestic

For domestic orders that have landed in Vancouver, we ship to our Canadian clients by FedEx Air or Ground.

Clients are welcome to direct their own courier to contact us for direct pickup on their account.

Install · Displax

Thus it is that in war the victorious strategist only seeks battle after the victory has been won, whereas he who is destined to defeat first fights and afterwards looks for victory. ~ Sun Tzu
If you are a novice and have never attempted to apply polyester films with water-activated adhesives to glass, now is probably not the time to learn.

In all Displax installations, we advise that the client enlists the services of a qualified installer. This may be someone from a local glass shop who is experienced with tinting windows.
The videos below detail the procedures to be followed.

Factory instructions are included with your Displax Skin. Follow those instructions precisely, and reference the following only as an overview of the general procedure.
Laminate Skin Multitouch
Testing Skin Multitouch

Service · Displax

It is a matter of life and death, a road either to safety or to ruin. Hence it is a subject of inquiry which can not be neglected. ~ Sun Tzu
Your Displax Screen is designed to be service-free.

Once it is installed on your window or glass panel, there only one thing more to do!

Put up a little note beside it, or be sure to tell anyone concerned:

★ DO NOT Clean With Soap Or Abrasive Materials ★
If you do have an issue with any setup or function issue with your Displax Skin, simply open a ticket at support.displax.com.
Displax Service

About · Displax

In all fighting, the direct method may be used for joining battle, but indirect methods will be needed in order to secure victory. ~ Sun Tzu
Displax · Manufacturing Center
Displax is a hardware manufacturer expert in Projected Capacitive multitouch technology for Large Format Displays, typically from 30'' to 100''.

Displax develops, manufactures and markets multitouch products & technology. The main product is Skin Multitouch, a transparent foil that can be applied to non-conductive surfaces and turn them multitouch.

Based on that technology, other products are also produced including Oqtopus, a state-of-the-art multitouch table with a stunning design and Pad, an all-in-one multitouch display with a totally flat surface and sleek design.

Displax manufacturing facilities are located in the head-quarter, together with the rest of the company, to ensure an agile and continuous flow of feedback with the R&D and Sales teams.

The Skin Multitouch sensor and controller are designed in-house, by the R&D team. Displax Production team manufactures, assembles and handles all testing prior to shipping. The best equipment for the production process are used and the team has the best expertise and skills to ensure high levels of product quality.

The factory production process was designed to scale with the market growth forecasts. This ensures that Displax is able to quickly answer to changes in demand and increase the production capacity.
Displax · Manufacturing Center
Displax was born in 2000.

Initially, the main focus were contents developed on a project-by-project basis. Displax soon realized the potential of contents for new ways of human-computer interaction that were emerging from labs. To leverage this opportunity, Displax started a partnership with Minho University to anticipate the upcoming changes in the market landscape.

In 2004, Displax launched the first interactive product, Displax Interactive Window, a transparent touch technology to be applied in shop windows. Other products followed as well as projects.

Displax started to develop a network of international partners to promote and distribute its products locally using the internal skills in design, software and hardware. As time went by, Displax skills expanded, in hardware, software and electronics as well as knowledge about the market.

Around 2008 Displax began researching a way to detect simultaneous touch points using a projected capacitive sensor, as it started to be clear that multitouch would be a trend and that ProCap would be the most suited technology for different scenarios and uses.
Displax · Manufacturing Center
In 2010, at Integrated Systems Europe, Displax unveiled the prototype of a multitouch foil, what would later be launched as Displax Skin Multitouch.

For the first time a flexible ProCap multitouch technology was developed. As anticipated, the market received the news with high esteem and enthusiasm.

WIRED - "If Displax can do this for larger displays, it will really be one of the first companies to do what we call massive multitouch."

Time Tech - "We’re inching closer and closer to Minority Report status and Displax could be the company to put us over the edge."

In 2011, Displax started shipping Skin Multitouch, with 6 and 12 finger touches, Windows 7 driver and sizes from 30'' up to 100''. One year after, thousands of units were being used all around the world in cutting-edge interactive and innovative projects.

Since 2012, the Skin Multitouch is available in versions of 2, 10 and 20 finger touches and supports Windows 8, 7, Ubuntu (Linux), TUIO Protocol, Mac OS and Raspbbery Pi.
Displax · Manufacturing Center
Displax Skin Multitouch, Patent Pending PCT/IB2010/054397 and others, is the first large format through glass multitouch. Displax technology features:

XTR-Shield™, a unique proprietary noise filtering technology that allows the sensor to be closer than ever to the display, ahead of traditional sensors. As a consequence, the gap between the sensor and display is minimal and parallax is no longer an issue.

XTR-Pressure™ adds a third dimension to touch. In addition to coordinates X and Y, Displax offers a third value, for different levels of touch pressure. Developers can take advantage of this feature and create incredibly innovative new contents.

Improved touch detection algorithms, firmware and drivers are a result of the continued efforts of Displax in R&D.

Get Connected

We shall be unable to turn natural advantage to account unless we make use of local guides. ~ Sun Tzu
  
  
  

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